Everything was perfect
Everything was perfect..........

The spa was nice and the toilets smelt fresh, the room was so quiet at the end of the corridor we slept in til 9am (unheard of!) The breakfast service was the best I have experienced, with a full selection of everything on til the end of service.  Looking forward to booking our next stay in a couple of weeks time.
A brilliant lunch
Yesterday went extremely well - thanks to Rachel.  She was brilliant and oversaw everything beautifully.  We did thank her profusely but do please do pass on our thanks again.  All the waiting staff were polite, well-mannered and helpful.  Thanks to all.
Everything you need
Stayed over night in a ground floor family room, was lovely and clean and spacious. Our son was also able to get WiFi in the room, which pleased him! Breakfast was easy to master, plenty of variety in food and drinks, something for everyone's different tastes. Will definitely go back.
Superb service for private event
We used this venue to host our daughters birthday party. The staff were so helpful, food was excellent, venue clean and tidy, in fact everything was perfect and we couldn't fault anything. Thanks for making it great for us.
Staff go the extra mile
Excellent service, enjoyed my stay.  Thank you to everyone, a real home from home.  Amazing first time in a 4 star hotel.  All staff work so hard and all go the extra mile. 11/10
Highly recommended Spa
Had a great 2 night stay.  Lovely pool and spa facilities, would highly recommend the deep tissue back massage. Lovely big comfortable beds and would highly recommend
Wonderful Food
Wonderful food good service. Staff are very hard working nothing too much trouble. Nice atmosphere
Excellent Value
Stayed one night, excellent room, great 3 course meal, excellent dinner service, good food, reasonable priced, great pub bar, quality breakfast, great location for airport and city centre, save yourself some money and end up as good a hotel than the overpriced 5 star airport hotels! Oh and free parking, Well done.
One night stay when visiting the NEC
My wife and stayed here as we were visiting an exhibition at the NEC. Our room overlooked one of the greens on the golf course and we were lucky enough to witness the wildlife in the morning. Our room was excellent, spotless and spacious. Our dining experience in the restaurant that night can only be described as outstanding, from the staff,the food and the surroundings everything was delightful. We will definitely be spending another night or two here.
Special Big Day
We just wanted to drop you an email to say a massive thank you for all the hard work and preparation you put in to making our big day so special!

Firstly we want to thank you for being so helpful from the first initial meeting all the way through to the end.  And for popping into see us on the day! Thank you so much!

Thank you to Jack! Without him on the day I don't think me or Jon would have stayed as calm as we did.  He was funny and so on top of everything, if anything went wrong we really did not see or hear about it! So thank him from the bottom of our hearts too!

Laura and Jon