Casual Receptionist – Weekends
Casual Receptionist – weekends
This position is for a casual experienced hotel receptionist weekends only shifts you will be expected to work a range of shifts both early and late 07.00 early starts / 23.00 hrs late.
We are looking for an experienced hotel receptionist with Opera system experience preferable. As a Receptionist you will be expected to deliver exceptional levels of customer service and provide a warm welcome to all guests at the hotel. You will be required to deliver service in line with the Mystery Guest standard ensuring that all guests receive exceptional hospitality.
You will be expected to work with our front office system Opera, and be proficient in processes such as check in and check out. You will be expected to deal with guest enquires and provide information and advice on the hotel and the surrounding area. You should be able to cope with dealing with a number of requests at one time and be happy to work within a busy environment, which maintains its focus on customer service. You will also be responsible for switchboard duties and maintain a focus on delivering a fantastic guest experience even prior to arrival.
The role of a receptionist also includes dealing with billing and ensuring that this is accurate and processed correctly, with this in mind attention to detail and an ability to follow procedures will be an important aspect of the role.
You will need to have a strong team work attitude and be prepared to support other members of the team in completing a range of tasks at busy times.
The role will require you to utilise our front office system software so IT skills will be essential for the role.
Please provide a current CV to apply for this position
We do not provide live-in accommodation.
You will receive a benefits package that includes:
Discounted hotel room rates for you AND your friends and family that will make you really popular!
Flexible working arrangements because we know your life comes first.
Free meals on duty.
Enjoy free parking and just off junction 9 of the M42.
To apply for a hotel job vacancy at Lea Marston Hotel, please complete the form below with your details and press send
It is the policy of Lea Marston Hotel and Leisure Complex to treat job applications and employees in the same way, regardless of their sex, sexual orientation, age, race, ethnic, origin or disability. Further, the organisation will monitor the composition of the workforce and introduce positive action if it appears that this policy is not fully effective.
For more information about Full Time Hotel Receptionist please contact us on 01675 470 468 or email us at firstname.lastname@example.org.